What should I check before booking accommodation?

Check the host, platform accuracy, and recent guest feedback before booking. Research by Michael Luca at Harvard Business School demonstrates that online reviews and ratings strongly influence traveler decisions and that review recency and reviewer credibility matter for predicting actual experiences. Misleading listings, outdated photos, or a string of recent complaints often indicate higher risk of problems on arrival. Confirm that the advertised room type, number of beds, and shared facilities match multiple sources and, when possible, request recent photos directly from the property to reduce the chance of unexpected differences.

Location, safety, and local context
Evaluate neighbourhood safety, transport access, and cultural or territorial considerations in the area. Rick Steves at Rick Steves' Europe emphasizes checking proximity to public transit, typical noise patterns, and walking safety for late arrivals, because an otherwise appealing rate can carry hidden costs in time, taxis, or exposure to unsafe areas. Consider cultural norms that affect lodging etiquette, such as expectations about shoes inside homes, gender-segregated sleeping arrangements in some communities, or restrictions on visitors, which can cause misunderstandings and discomfort if ignored. Environmental context also matters: coastal properties may face storm risks, mountain accommodations can be seasonally inaccessible, and properties on indigenous lands may be subject to specific regulations or ethical considerations around land use.

Policies, fees, and health considerations
Carefully read cancellation, refund, and deposit policies, and verify any additional mandatory fees. Transparent policies reduce the financial consequences of emergency changes in plans or travel disruptions. Health and cleanliness practices remain relevant; ask about cleaning protocols, air circulation, and whether the property has guidelines aligned with local public health advice. Failure to check these factors can result in financial loss, missed travel connections, or health-related incidents that are costly and stressful.

Accessibility, amenities, and verification
Confirm accessibility features and essential amenities that affect daily life during the stay. Stairs, narrow doorways, and lack of elevator access can make a place unsuitable for travelers with mobility needs. Ensure promised facilities like heating, reliable hot water, and secure Wi-Fi are documented in writing if they are critical to work or medical needs. Verify host identity and payment security through the booking platform and prefer transactions that keep cancellation protections intact. Scams and identity fraud remain a common cause of ruined trips when travelers transact outside verified channels.

Cultural and environmental responsibility
Assess whether the property follows sustainable practices or supports the local community. Eco-certifications, water and energy-saving measures, and fair treatment of local workers are increasingly measurable attributes that reduce environmental impacts and promote equitable tourism. Choosing accommodation attentive to cultural sensitivity and environmental stewardship lessens negative territorial consequences and often leads to more authentic and respectful interactions with hosts and neighbours.